Terms & Conditions

Pre-orders

If sufficient numbers aren’t purchased within 30 days of an order, I (Rob Barrett) reserve the right to offer a similar product. For example, I may use a different printing company for lower run numbers, so the paper stock may vary. You may refuse this offer of a replacement and instead opt for a refund.

Delivery

Orders will be sent out within 2 working days of being ordered, and can take up to 7 working days to be delivered. (Only applicable to items that aren’t pre-ordered.)

Returns

If the item is damaged or faulty:
You may return the product within 28 days from delivery, and will be reimbursed for the return postage.
You will be offered a choice of a replacement or refund.

If the item is unwanted:
If you are not fully happy with the products you have received you may return them to us within 7 days of receipt.
The item must be in its original packaging and be undamaged and unused.
You are responsible for any return delivery charges; any delivery charges already paid are non-refundable.

In any case:
Please email before returning any items. It is your responsibility to get the item back to us safely. It is recommended that you use a postal service that insures you for the value of the goods you are returning. I cannot be held accountable for damage or loss in transit.